Orders & Delivery

The following guide covers all you need to know about placing orders, payments and shipping. Please note your statutory rights are not affected by this guidance.

Payment Methods

We accept all major credit & debit cards and PayPal. Payments are processed externally and securely by Stripe / PayPal. We do not hold any payment details.

Taxes & Duties

For our UK customers all prices are inclusive of UK VAT at the relevant rate. Goods are shipped from the UK and packages leaving the UK are sent Delivery Duty Unpaid with a full-value customs declaration.

International customers are responsible for paying any tax and customs charges incurred on importing their goods into their own country.

Currencies & Exchange Rates

All products are priced in British pounds (GBP). Prices can be displayed in alternative currencies, however the exact amount you are charged depends on your payment provider’s exchange rate.

Delivery Charges

Tracking information will be sent via email if applicable.

United Kingdom

Standard UK shipping for orders below £50 (including VAT) is £2.99. Tracked UK shipping is £5.99 for orders below £50 (including VAT) or FREE for orders of £50 and over.


Standard EU shipping starts at £5.95 depending on your location and basket total. Tracked EU shipping starts at £11.95.

Rest of the World

Priority Airmail tracked shipping starts at £11.95 depending on your location and basket total. FedEx Express (Expedited) shipping starts at £25.95 and is recommend for urgent orders.

Shipping Times

Orders usually ship within 1 working day. All items sent internationally are sent via priority Airmail and are handed over to your national postal service.

Lost & Damaged Orders

Claims for lost parcels or damaged orders may be made to us after: 13 days for the UK, 25 days for Europe, and 32 days for the rest of the world. Tracked parcels delivered incorrectly should be reported to us immediately.